Recent Articles in Problems and Complaints Checklists

Q&As for landlords during Coronavirus
Apr 2, 2020

The Government has issued guidance to landlords, tenants the local authorities who ‘police’ lets in their area and renting guidance for landlords, tenants and local authorities. Wales has also provided information for tenants, landlords and agents and from Rent Smart Wales. This information should answer all your questions, our Q&As are more of a summary for the key questions asked, but always refer to the relevant documents and if necessary, quote from these documents to tenants. The next few weeks and months will be an incredibly testing time for landlords.

Q&As for buyers during Coronavirus
Apr 2, 2020

The Government guidance for buyers states that home buyers and renters should, where possible, delay moving to a new house while measures are in place to fight Coronavirus (COVID-19). Our advice is that if you have already exchanged contracts and the property is currently occupied then all parties should work together to agree a delay or another way to resolve this matter. These Q&As are in line with the clear government guidance.

Q&As for sellers during Coronavirus
Apr 2, 2020

The Government has put out new guidelines for everyone to follow. When it comes to selling a home, they are stating that home buyers and renters should, where possible, delay moving to a new house while measures are in place to fight Coronavirus (COVID-19). Our advice is that if you have already exchanged contracts and the property is currently occupied then all parties should work together to agree a delay or another way to resolve this matter. 
These Q&As are in line with the clear government guidance.

Consumer quick guide to property during Coronavirus
Apr 2, 2020

Home buyers and renters should, where possible, delay moving to a new house while measures are in place to fight Coronavirus (COVID-19). Our advice is that if you have already exchanged contracts and the property is currently occupied then all parties should work together to agree a delay or another way to resolve this matter. However, they advise people can ‘move house where reasonably necessary’ and if moving into an ‘empty home’ could take place. To help you understand what is and isn’t possible during this time, please read our Q&As for buyers, sellers, landlords and tenants.

Conveyancing market stakeholders produce industry guidance for firms during Coronavirus crisis
Mar 30, 2020

Legal industry experts in England and Wales have worked tirelessly over the weekend to produce guidance on how conveyancing/legal firms advise buyers and sellers to delay their move during the crisis. The guidance has been prepared by a group which includes the Law Society, the Society of Licensed Conveyancers (SLC), the Chartered Institute of Legal Executives, Bold Legal Group and the Conveyancing Association (CA), and has the support of Government departments including HM Land Registry. The guidance is to help legal people advise buyers and sellers to meet the latest Government Regulations and Guidance on home moving.